Terms & Conditions
Agreement between User and Decade EngineeringWelcome to decade-engineering.com. The decade-engineering.com website (the "Site") is comprised of various web pages operated by Decade Engineering. decade-engineering.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of decade-engineering.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
decade-engineering.com is an E-Commerce Site.
Decade Engineering manufactures and sells low-cost video OSD (On-Screen Display) modules and other function blocks for use by system designers.
Terms of Sale
Prices are quoted in US Dollars. Shipping charges from San Mateo, California USA will be added unless customer arranges for merchandise pickup. MasterCard, Visa, AmEx, and Discover cards are accepted. Bank fees and export order processing surcharges may be added to orders shipped outside the USA. Please request a quotation if you need to know exact total cost. No minimum order. Claims for merchandise shortages or shipping damage must occur within 10 days of delivery. Non-defective merchandise returns are evaluated case-by-case. Customer cost for shipping and importation shall not be eligible for refund in any case, even when merchandise is accepted for return.
All prices and specifications are subject to change without notice. Product documentation is published on this website. If any product specification is application-critical, please consult Decade Engineering for the latest available data. Use of Decade Engineering products in life support and safety-critical applications is explicitly prohibited.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Visiting decade-engineering.com or sending emails to Decade Engineering constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Decade Engineering is not responsible for third party access to your account that results from theft or misappropriation of your account. Decade Engineering and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Decade Engineering does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use decade-engineering.com only with permission of a parent or guardian.
Statement: If hardware manufactured by Decade Engineering fails to perform as
described in Decade Engineering™'s product description or specification,
within one year from date of sale, Decade Engineering will repair or replace,
at the discretion of Decade Engineering, the hardware and/or accessories
originally supplied. Discontinued products, if available, are offered with a
reduced warranty term of 30 days. If Decade Engineering is unable to repair or
replace defective product within 30 days, Decade Engineering will refund the
merchandise purchase price, less shipping charges. No other remedies are
available. This warranty extends only to the original owner. Products that have
been subjected to unauthorized modification (e.g. conformal coating, masking or
removal of identification markings, soldered attachments), improper
installation, misuse, abuse, or accident are not covered by this warranty.
Incidental and consequential damages are not covered by this warranty.
Software is supplied by Decade Engineering as-is, without warranty of any kind. This includes software embedded in hardware (firmware) as well as software supplied for use on third-party hardware.
Service: Buyer must obtain a Return Material Authorization (RMA) from Decade Engineering, and ship defective product to our repair facility in San Mateo, California, with freight prepaid. Repaired or replaced in-warranty product will be promptly returned to buyer via postal service or ground shipping at no cost to buyer. Charges will apply for airborne, premium, expedited, or export shipping services. If warranty is expired or inapplicable, Decade Engineering will promptly supply an estimate for cost of repair, calibration, and return shipment to customer.
Links to Third Party Sites/Third Party Services
decade-engineering.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Decade Engineering and Decade Engineering is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Decade Engineering is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Decade Engineering of the site or any association with its operators.
Certain services made available via decade-engineering.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the decade-engineering.com domain, you hereby acknowledge and consent that Decade Engineering may share such information and data with any third party with whom Decade Engineering has a contractual relationship to provide the requested product, service or functionality on behalf of decade-engineering.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Decade Engineering or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Decade Engineering content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Decade Engineering and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Decade Engineering or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by Decade Engineering from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Decade Engineering Content accessed through decade-engineering.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Decade Engineering, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Decade Engineering reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Decade Engineering in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Decade Engineering agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. DECADE ENGINEERING AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
DECADE ENGINEERING AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. DECADE ENGINEERING AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Decade Engineering reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Decade Engineering as a result of this agreement or use of the Site. Decade Engineering's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Decade Engineering's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Decade Engineering with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Decade Engineering with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Decade Engineering with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Decade Engineering reserves the right, in its sole discretion, to change the Terms under which decade-engineering.com is offered. The most current version of the Terms will supersede all previous versions. Decade Engineering encourages you to periodically review the Terms to stay informed of our updates.
Decade Engineering welcomes your questions or comments regarding the Terms:
1630 S Delaware St., #5480
San Mateo, California 94402
Effective as of March 31, 2019